Privacy Policy
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Privacy Policy for Shah Hospital
Effective Date: August 9, 2026
At Shah Hospital (KK Shah Hospital Ratlam), we are committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, protect, and handle your personal and medical information when you visit our website or use our healthcare services.
## What Information We Collect
We collect information to provide you with the best possible medical care and website experience.
### 1. Personal and Contact Information
When you book an appointment, fill out a contact form, or register for our services, we may collect:
- Full Name
- Phone Number and Email Address
- Residential Address
- Date of Birth and Gender
### 2. Medical and Health Information
To provide safe and effective healthcare, including our advanced robotic surgery and multi-specialty care, we collect:
- Medical history and previous health records
- Current symptoms and diagnoses
- Prescription details and laboratory test results
### 3. Technical and Website Data
When you visit
shahhospitalratlam.com, we automatically collect basic technical data to improve our website performance:- IP address and browser type
- Pages visited and time spent on the site
- Cookies (small data files stored on your device to remember your preferences)
How We Use Your Information
We use your data strictly for healthcare and administrative purposes. Specifically, we use it to:
- Schedule and manage your medical appointments.
- Provide accurate medical diagnoses, robotic surgery consultations, and treatments.
- Process billing, insurance claims, and payments securely.
- Send important updates regarding your health, reports, or appointment reminders.
- Improve our website experience and customer support services.
Data Security and Protection
Your privacy is our priority. We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure:
- Encrypted Digital Records: All online forms and medical records are stored securely using encryption protocols.
- Restricted Access: Only authorized medical professionals and hospital staff have access to your personal and health information.
Sharing Your Information
Shah Hospital does not sell, rent, or trade your personal data. We only share your information in the following necessary circumstances:
- With Healthcare Partners: Such as diagnostic labs or specialized doctors involved directly in your treatment.
- For Insurance Processing: With your health insurance providers to facilitate claim settlements.
- Legal Requirements: If required by law, government authorities, or court orders to protect public health and safety.
Your Privacy Rights
As a patient and user, you have the following rights regarding your data:
- Right to Access: You can request a copy of your medical records and personal data.
- Right to Correction: You can ask us to update or correct any inaccurate information.
- Right to Deletion: You may request the deletion of your non-medical personal data from our marketing or website databases.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or hospital operations. Any updates will be posted directly on this webpage with the revised “Effective Date.”
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please get in touch with us:
- Hospital Name: KK Shah Hospital Ratlam
- Address: 124, Katju Nagar, Laxman Pura, Ratlam, Madhya Pradesh, India
- Phone: +91 9479967642
- Email: kkshahhospitalslimited@gmail.com